We were invited to the grand opening of Wendy's flagship restaurant at Suria KLCC last Friday morning. We were debating whether to attend or not and gave it a go since Wendy's did gave Capt'n Hook and I some kind of childhood memories that we have back in the 80s when we patronised the then Wendy's located at Masjid India area. The vision of burger and fries served in baskets came back to me.
The ceremony opened by a short speech by Mr Eric Leong, Director of Wen Berjaya Sdn Bhd (the master franchise owner in Malaysia which is a subsidiary of Berjaya Group). He mentioned that the new flagship restaurant carried an ultra modern design and furnishing and this new design will be slowly introduced to the rest of the Wendy's outlets. We were told that Wendy's burgers were made-to-order to ensure quality and freshness, the values held by the founder, Dave Thomas. Not only that, customers would be able to customised their orders accordingly.
Later on, Mr John Pain, Vice President & Managing Director of Asia Pacific & EMEA, The Wendy's Company introduced us the short history of Wendy's which you can read here. He emphasised that even though Wendy's is a quick service restaurant but the food is made fresh upon order. Each day the lettuce and tomatoes are cut right at the outlet kitchen because they taste better when they're fresh and they do not come pre-cut from a central kitchen.
He mentioned that Wendy's is America's favourite which is confirmed by Zagat in their 2012 restaurant guide. Well, being naturally curious, I did a search and yes indeed... Wendy's is listed number 3!
Ribbon Cutting Ceremony
And so with the partnership with Wen Berjaya, the latest and largest Wendy's in Malaysia is located right at Suria KLCC which also boast the first international looking outlet.
I had a look around and they have a variety of sitting combinations ranging from the normal height tables and chairs, they have stools, high top tables and counters. We were told wi-fi is available too for free and best of all they have multiple power points for your mobiles or laptops that are running out of "juice".
As for the menu, we usually go for beef burgers and Chili is a must of course which BoiBoi have learnt to like it. This time round, I've tried a Spicy Chicken Sensation Burger and I'm surprised to bite onto strands of chicken fibers. Eric informed us that they only use chicken fillets of either thighs or breasts and NOT minced chicken patties. BoiBoi mentioned that his Dave's Hot 'N Juicy is really juicy as it claimed.
John behind the grill
The dessert menu springs a surprise to me with the usage of Frosty (their soft serve ice cream) in cones, floats and shakes. While there is no official website in Malaysia but there is a Facebook page where information and promotions are dispensed. Rest assure you that Eric had vowed to ensure customer service and quality of food from Wendy's will be his top order of the day.
Wendy's Suria KLCC is located over at LC-C02, Concourse Level, Ramlee Mall (turn left when you see Haagen Daz). The other 10 outlets are located at Sunway Pyramid, IOI Mall Puchong, Jaya One, Jalan Sultan Ismail, Mont' Kiara, Giant Kota Damansara, Berjaya Times Square, AEON Rawang & AEON Ipoh Station 18.
Thank you Haridas of Softpillow Mollycoddle & Co for the invite and John, Eric and Esther for having us over.